Kenai Peninsula Billing Agency

Who We Are
We are Kenai Peninsula Billing Agency, a full-service medical billing and consulting firm headquartered in Soldotna, Alaska. Founded on a passion for optimizing revenue cycle workflows, we prioritize patient respect and provider trust in every engagement. Our team, comprised of four dedicated billing professionals with over 25 years of combined expertise, brings a personal yet highly proficient approach to managing healthcare billing challenges. We tailor each client’s experience with a blend of integrity, compassion, and the drive to consistently exceed expectations. Our commitment to Alaska’s communities forms the cornerstone of our identity: we live here, we work here, and we support practices like yours in delivering better care.

What services we offer
We offer a comprehensive suite of billing and consulting services designed to enhance revenue performance and operational efficiency:

Complete Revenue Cycle Management: End-to-end handling of billing workflows—including claim submission, follow-up communications, appeals, payment posting, patient statements, collections correspondence, and transfers to AR specialty partners.

Claims Processing & Denial Management: Timely submission of insurance claims, systematic monitoring of denials, and persistent follow-up to resolve rejections and recover owed revenue.

Billing Audits and Consulting: Practice-level consulting aimed at identifying system inefficiencies, training staff, redesigning workflows, and implementing best-practices for sustainable results.

Customer Service Training: In-person training focused on optimizing front desk operations, appointment scheduling, telephone etiquette, patient communications, and conflict resolution to elevate practice professionalism and patient experience.

Certified Coding Services: Specialized support in medical coding standards tailored to your practice’s specialty, ensuring accuracy, compliance, and reimbursement optimization.

These offerings serve a broad spectrum of specialties including family medicine, OB/GYN, behavioral health, dermatology, chiropractic, imaging services, physical therapy, and more. We ensure that each practice receives a customized service package aligned with its unique needs.

Who We Serve
We serve healthcare providers across the Kenai Peninsula and broader Alaskan region—from solo practitioners to multi-provider clinics and specialty facilities. Our clients include family practices, urgent care centers, surgical providers, mental health professionals, imaging centers, rehabilitation clinics, and allied health services such as chiropractic and podiatry. By tailoring our solutions to size, specialty, and operational maturity, we support organizations at every stage of growth.

Vision Statement
To be the trusted medical billing partner across Alaska’s Kenai Peninsula, recognized for integrity, excellence, and transformative support that empowers practices to deliver outstanding care.

Mission Statement
Our mission is to enhance the financial stability and operational effectiveness of healthcare providers through comprehensive billing solutions, skilled consulting, and staff development—allowing them to focus fully on patient health and community impact.

Why Choose Us
Local Values, Global Standards: We bring industry expertise and Alaska-based insights, combining technical proficiency with personal service in every client interaction.

Customized & Flexible Services: From full-service billing to targeted audits and training, we adapt our services to meet your practice's current objectives and budget.

Proactive AR Oversight: Our systematic follow-up reduces aging receivables and minimizes revenue leakage.

Staff Empowerment: Through our customer service and billing training programs, we elevate your in-office team’s effectiveness and morale.

Credentialed Expertise: Our certified coding services ensure accurate billing aligned with industry regulations—reducing denials and increasing reimbursements.

Long-Term Partnership: Built on trust and results, we deliver consistent improvements and financial clarity, fostering long-term collaborative relationships.

Industry Experience
Our team brings over 25 years of combined experience in medical billing and coding. Since our inception, we have delivered measurable results: for example, clients report revenue increases of up to 45% and reduction of account receivable aging to an average of 47 days. Our billing audits and workflow training interventions have elevated operational efficiency and staff performance across multiple practices. We combine cutting-edge billing methodologies with local insight to achieve sustainable revenue cycle improvements.