Pyramids Global

<p>We are Pyramids Global, a healthcare revenue cycle management company headquartered in Austin, Texas. Since our founding in 2013, we have dedicated ourselves to transforming the financial side of healthcare delivery by offering accurate, efficient, and fully compliant billing solutions. With over a decade of experience in the industry, our mission is to empower medical practices of all sizes to thrive by removing the stress of billing and revenue cycle complexities. We take pride in our strong reputation, built on performance, transparency, and a 99% client retention rate that speaks volumes about the trust we've earned.</p><p><b>Who We Are</b><br>We are a team of passionate professionals driven by a shared commitment to supporting healthcare providers. Our staff includes certified medical coders, billing experts, credentialing professionals, front-desk support, and patient help desk teams. Every member of our organization brings deep industry knowledge and dedication to service, ensuring that we become more than a vendor—we become a trusted extension of your team. We believe in collaboration, accountability, and continuous improvement, values that have made us a long-standing partner to healthcare providers nationwide.</p><p><b>What Services We Offer</b><br>Our services are designed to cover every step of the revenue cycle process. These include:</p><p><ul><li>Front Desk Support: We handle insurance verification, benefits checks, and prior authorization to ensure smooth patient onboarding.</li><li>Medical Coding: We provide accurate CPT, ICD-10, HCPCS coding and chart reviews, ensuring compliance and maximum reimbursement.</li><li>Medical Billing: Our end-to-end billing solutions include charge entry, claims submission, payment posting, denial handling, and A/R follow-ups.</li><li>Denial Management: We actively investigate, resolve, and appeal denied claims to recover every dollar owed.</li><li>Credentialing &amp; Enrollment: We support new and existing providers with payer enrollments, re-credentialing, demographic updates, and EFT/EDI setup.</li><li>Patient Help Desk: Our support staff handles all billing-related patient inquiries, statement requests, and coordination of benefits.</li><li>Practice Audits: We offer detailed audits to identify billing inefficiencies, ensure regulatory compliance, and enhance practice profitability.</li></ul></p><p>We also leverage healthcare IT tools and data analytics to accelerate reimbursements, reduce errors, and improve overall financial performance.</p><p><b>Who We Serve</b><br>We proudly serve a wide range of healthcare organizations, including independent practices, group clinics, diagnostic labs, urgent care centers, and hospitals. Our clientele spans across multiple specialties such as internal medicine, pediatrics, psychiatry, dermatology, physical therapy, chiropractic care, radiology, oncology, and more. Whether you are a solo provider or part of a larger healthcare network, we tailor our services to fit your specific operational and specialty needs.</p><p><b>Vision Statement</b><br>Our vision is to be recognized as the industry leader in medical billing and healthcare IT solutions. We strive to set the benchmark for innovation, accuracy, and transparency in revenue cycle management.</p><p><b>Mission Statement</b><br>Our mission is to help healthcare providers simplify their revenue cycle operations by offering high-quality, technology-driven billing services. We aim to reduce administrative burden, increase cash flow, and improve compliance—so our clients can stay focused on delivering outstanding patient care.</p><p><b>Why Choose Us</b><br>Clients choose us for our unwavering commitment to results. We offer:</p><p><ul><li>A proven track record with over 10 years of industry experience</li><li>A full suite of services that cover the entire revenue cycle</li><li>A client-first approach grounded in communication, customization, and accountability</li><li>Technology-powered solutions that improve cash flow by up to 15%</li><li>Dedicated teams for front-desk, billing, credentialing, and patient support</li><li>HIPAA-compliant processes and industry best practices in every service we deliver</li></ul></p><p>We view ourselves as an extension of your practice—not just a service provider. When we take on your billing responsibilities, we become fully invested in your success.</p><p><b>Industry Experience</b><br>Since 2013, we’ve partnered with hundreds of healthcare providers across a wide variety of medical specialties. We’ve built lasting relationships by consistently delivering results and exceeding expectations. Our retention rate of 99% reflects not only our service quality but also the trust and confidence our clients place in us. Through every billing cycle, we work with integrity, professionalism, and a deep respect for the role we play in supporting patient care.</p>