Sertus Medical Billing

At Sertus Medical Billing, we are more than just a billing service—we are your dedicated partner in optimizing the financial health and operational efficiency of your medical practice. Founded by April G. Arzate, MBA, who brings over 26 years of experience in medical practice management, our firm is committed to delivering comprehensive, accurate, and personalized medical billing solutions that enable healthcare providers to focus on delivering exceptional patient care.

From the outset, our mission has been to support medical practices of all sizes and specialties in achieving financial stability and growth. We understand the complexities of the healthcare billing landscape and are here to navigate those challenges alongside you.

Who We Are
We are a full-service medical billing company built on the core values of transparency, accuracy, and personalized service. Our team acts as an extension of your staff, bringing years of experience and industry insights to the table. Whether your practice is facing claim delays, denials, or needs compliance guidance, we deliver solutions that are aligned with your goals and values.

What Services We Offer
We provide a comprehensive suite of services designed to address the full spectrum of revenue cycle management. These include:

Revenue Cycle Management (RCM)

Credentialing Services

Eligibility and Benefits Verification

Coding Services and Audits

Automated Payment Posting

Patient Financial Portal

Lockbox Solutions

AdvancedMD Practice Management System Integration

AdvancedInsight Customized Reporting

Every service we offer is designed to improve cash flow, reduce administrative burdens, and ensure accuracy at every step. We don’t just process claims—we proactively manage your revenue cycle to prevent issues before they arise.

Who We Serve
We serve a diverse range of medical practices throughout the United States. Our clients include independent practitioners, group practices, and specialized clinics. No matter your specialty or location, we tailor our solutions to meet your unique operational and compliance needs.

Vision Statement
Our vision is to be the leading provider of innovative and reliable medical billing services, recognized for our commitment to excellence, technology-driven solutions, and client satisfaction. We strive to revolutionize the healthcare industry by optimizing revenue cycles and empowering healthcare providers to thrive in a rapidly changing healthcare landscape.

Mission Statement
Our mission is to provide healthcare providers with comprehensive and efficient medical billing solutions, streamlining their revenue cycle and maximizing revenue. We are dedicated to delivering accurate and timely reimbursement, allowing our clients to focus on delivering exceptional patient care.

Why Choose Us
We know you have options when it comes to billing support—but here’s what sets us apart:

Experienced Leadership: Founded by April G. Arzate, MBA, with over 26 years of industry experience.

Personalized Solutions: We tailor our services to meet the unique needs of each client.

Technology-Driven Practices: Utilizing the latest technology to streamline processes and improve accuracy.

Compliance Assurance: Ensuring adherence to all regulatory requirements.

Transparent Reporting: Providing detailed monthly reports for full visibility into your practice's financial health.

Dedicated Support: Our team acts as an extension of your staff, offering collaborative and relationship-centered service.

Industry Experience and Reputation
Our clients consistently praise our responsiveness, professionalism, and the clarity we bring to complex billing operations. Practices trust us because we catch issues early, reduce denial rates, and offer peace of mind that their billing is being handled with care. Our reputation is built on results—and we stand behind every client we support.

At Sertus Medical Billing, we don’t just help practices survive—we help them flourish.