Bears Medical Billing

Who We Are
We are Bears Medical Billing, a boutique medical billing agency founded in 2018 by Rachel Bears. Based on small-town values and a partnership-first philosophy, we serve healthcare providers across the United States. Our team of dedicated professionals brings over a decade of experience in medical coding and billing, driven by a shared mission to simplify revenue cycle management for our clients. What begins as a transactional relationship quickly evolves into a trusted alliance, grounded in transparency, empathy, and mutual growth.

Built on the principle that trust is essential, we prioritize open communication and customized service. We promise a level of attention that larger, impersonal agencies often fail to deliver. At Bears, every provider relationship is personal. We understand that behind each medical record is a practice striving for excellence—and billing should never stand in the way of patient care.

What services we offer
Our services are designed to streamline billing operations and enhance financial performance:

Claims Processing & Medical Billing: We carefully review every claim for errors, assure submission within two business days, and follow up to guarantee timely payment.

Denial & Rejection Management: We monitor denials daily, identify root causes, and resubmit corrected claims promptly.

Patient Statements & Collections: Monthly statements are issued, followed by structured outreach if necessary, with collections only implemented at provider discretion.

Custom Reporting: Providers receive monthly analyses of billing activity, payment trends, and accounts receivable status.

Specialty-Agnostic Expertise: Our experience spans a wide range of fields including chiropractic, family medicine, genetic testing, internal medicine, mental health, pediatrics, optometry, preventative care, psychiatry, psychology, and sports medicine.

Each of our services is delivered with the intention of reducing administrative burden and helping practices increase revenue while maintaining compliance.

Who We Serve
We serve a diverse clientele of small to mid-sized physician practices, including solo providers and group practices located throughout the U.S. Our ability to navigate billing challenges across multiple specialties allows us to cater not only to medical practices, but also to mental health, pediatrics, and wellness providers. Our model is ideal for practices seeking dedicated support without large-scale outsourcing.

Vision Statement
Our vision is to redefine how small medical practices approach billing—by making it a stress-free, highly reliable business function that supports quality patient care and practice growth.

Mission Statement
Our mission is to deliver personalized, expert billing solutions rooted in trust, accuracy, and proactive communication. We aim to alleviate the administrative burdens of our clients so that they can focus wholeheartedly on patient outcomes.

Why Choose Us
Industry Experts: With over 12 years of combined experience, our team understands the nuances of billing, denials, and payer regulations.

Partner-First Culture: We treat your practice like our own—prioritizing communication, data sharing, and transparency.

Fast Turnaround: Claims are submitted within two business days; denials are addressed daily.

Tailored Reporting: Clients receive specific financial dashboards and accounts aging updates to stay informed and proactive.

Specialized Support: Our staff, including senior coding specialists and billing managers, deliver care-focused attention to each account.

Small-Agency Advantage: We offer the agility to adapt our processes to your workflows and practice culture.

Industry Experience
Though founded in 2018, the collective expertise of our team reaches beyond a decade in the medical billing field. Our founder, Rachel Bears, brings over twelve years of hands-on experience. She is supported by billing managers and senior coding specialists who work closely with clients to deliver compliance, efficiency, and responsiveness. As our team has grown in numbers and knowledge, we have remained steadfast in preserving small-agency values—structured communication, client-centered strategy, and unwavering service focus.