H&H Billing and Credentialing Services

Who We Are
We are H & H Billing and Credentialing Services, a boutique medical billing and credentialing agency based in Carter Lake, Iowa. Our team was founded on a commitment to integrity, personalized service, and attention to detail. We believe in assembling a team of friendly, experienced professionals—because the quality of our people defines the quality of our work. With that in mind, we meticulously select our staff through a rigorous process to ensure every project is handled with dedication and high standards.

We build lasting partnerships by customizing our services to reflect your unique operational needs. We do not rely on templated processes or generic solutions—our work is tailored to each client’s goals, timelines, and expectations. Since day one, client satisfaction and trust have been our top priority.

What services we offer
Our offerings encompass both billing and credentialing to streamline the administrative workflows of healthcare providers:

Medical Billing & Claim Submission – We handle all aspects of billing, from initial claim submission to final resolution. We focus on accuracy, efficiency, and fast turnaround.

Denial and Rejection Follow-up – Our team catches and corrects claim rejections and payment denials, handling resubmissions and appeal processes to maximize reimbursement.

Accounts Receivable Clean-up – We review outstanding receivables, pursue follow-up actions, and work to reconcile aged account balances.

Insurance Verification & Authorization Support – We confirm coverage and assist with pre-authorizations to help prevent claim denials from the outset.

Credentialing Specialist Services – We manage provider enrollment in insurance networks, collecting all required documents, submitting applications, monitoring application status, and handling re-credentialing.

Payment Posting & Reconciliation – We enter payment data, reconcile partial and full payments, and ensure accurate accounting records.

Every step we take is designed to help you secure timely, accurate reimbursement while reducing administrative burden on your team.

Who We Serve
We focus on small to mid-sized healthcare providers in the Carter Lake region and beyond—offering support to mental health providers, primary care clinics, specialty practices, and allied health professionals. Our clients rely on our work to enhance revenue cycle performance and maintain compliance within a personal-service environment.

Vision Statement
We envision a future where administrative tasks are no longer obstacles for healthcare providers—where billing and credentialing simply work, seamlessly and accurately, allowing you to focus solely on patient care.

Mission Statement
Our mission is to deliver honest, efficient, and customized billing and credentialing services. We aim to reduce administrative stress and improve financial outcomes for your practice, treating your goals as if they were our own.

Why Choose Us
Personalized Partnership: We take time to understand your unique needs and tailor our services accordingly.

Detailed-Oriented Process: Our credentialing and billing teams double-check key documents, applications, and claims, ensuring high accuracy.

Transparent Workflows: We communicate progress openly—providing updates on billing statuses, AR clean-up, credentialing checkpoints, and denials work.

Local Accountability: We are right here in Carter Lake, offering direct phone and email support—no outsourcing, no delays.

Competitive Rates with Quality Assurance: We combine affordable pricing with a commitment to high-quality staff and reliable delivery.

Industry Experience
Though our official start date is not published, our team’s background in billing and credentialing spans multiple years of collective experience. We understand small-practice challenges and strive to fill service gaps through attentive, client-focused solutions. One Yelp reviewer criticized data handling, emphasizing the importance of security compliance. We take such feedback seriously and are continuously working to improve processes and reinforce best practices around data privacy and accuracy.