
SMA Billing Solutions
About SMA Billing Solutions
Who We Are
We are SMA Billing Solutions, LLC, a boutique medical billing firm founded in May 2004 and based in Honolulu, Hawaii. As a family-oriented organization, we describe ourselves as part of your "ohana"—bringing a personal touch along with professional dedication. Our mission is to alleviate the billing burdens faced by healthcare providers so they can focus entirely on patient care. We understand that many practices opened on the premise of caring for patients, not running a business. We step in to fill that gap with deep industry expertise and responsive service.
Our team collectively brings over 30 years of combined billing and revenue cycle management experience. That includes supporting a wide range of specialties—from cardiology and hospitalists to orthopedics, rehab, and behavioral health. We deliver compassionate, customized support to every client. Our objective is to transform administrative complexity into streamlined operations, allowing providers to thrive financially and clinically.
What services we offer
We deliver full Revenue Cycle Management, offering a comprehensive suite of services designed to optimize billing efficiency and revenue collection:
Claims Processing: Submit primary, secondary, and tertiary insurance claims in a timely and accurate manner.
Follow-Up & Collections: Handle insurance follow-up, patient inquiries, and generate patient statements.
Payment Posting & AR Management: Reconcile payments to insurance and patient accounts and reduce lingering receivables.
Denial Management: Review and appeal rejected claims to maximize revenue retention.
Medical Coding Updates: Keep billing compliant with the latest ICD‑10, CPT, and HCPCS codes.
Patient Billing & Online Statements: Provide clear, user-friendly invoicing and statements.
Checks & Balances for Collections: Implement strong internal controls to improve receivables management.
Client Communication & Training: Offer ongoing support, education, and feedback to practice staff.
Value-Added Services: Provide remote scanning, data backup, HIPAA compliance support, and even discounted billing forms or software.
Creative Collection Solutions & Electronic Fund Transfer (EFT): Streamline payments and support practice financial stability.
Who We Serve
We help solo practitioners and small to mid-sized group practices across Hawaii and beyond who need a reliable billing partner. Our expertise covers specialties such as cardiology, hospitalist medicine, orthopedics, physical therapy, gastroenterology, neurosurgery, ENT, retinal surgery, and behavioral health. Whether you’re an independent provider or a multi-discipline clinic, our services scale to your needs.
Vision Statement
To become the most trusted and supportive medical billing partner for Hawaii’s healthcare providers—known for combining personal attention with professional precision.
Mission Statement
Our mission is to support clinical excellence by delivering billing services marked by accuracy, transparency, and responsive communication. We aim to reduce administrative strain and lost revenue while enabling our clients to focus on their patients.
Why Choose Us
Personal Touch: We operate as an extension of your practice, offering tailored support.
Proven Expertise: With over 30 years of combined experience, we manage both common and complex specialty billing issues.
Industry Experience
Since starting in 2004, SMA Billing Solutions has evolved with the healthcare billing landscape, staying ahead of coding changes, payer systems, and EMR integrations. Our team's depth of knowledge spans multiple specialties, and our reputation is founded on proven results—faster claims processing, fewer denials, and improved cash flow for clients.
We combine relational service with modern billing practices, offering remote solutions and value-added tools (like EFT, document scanning, and data backups). Our contingency-based fee structure and boutique firm size give providers the individual attention of a small office with the expertise of a mature organization.
Services Offered
Integration Expertise
AdvancedMD
Athenahealth
Kareo
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