Associates in Resource Management

Who We Are
We are Associates In Resource Management LLC, better known as ARM RCM. Based in Louisville, Kentucky, we have specialized in revenue cycle management since 2005. For more than 20 years, we’ve worked side-by-side with healthcare teams to streamline operations and improve financial outcomes. Our client base is broad and includes health systems, physician practices, federally qualified health centers (FQHCs), rural health clinics (RHCs), behavioral health providers, dental clinics, pediatric groups, dermatology practices, urgent care centers, and many more.

What sets us apart is our unique approach. We don’t view ourselves as an external vendor—we fully integrate with your practice to function as an extension of your internal team. This close partnership allows us to align our strategies with your goals, improve your revenue performance, and ensure full regulatory compliance without disrupting your daily workflows.

What Services We Offer
Our comprehensive suite of services is designed to manage and optimize every stage of the revenue cycle:

Revenue Cycle Management & Medical Billing: We manage the complete billing workflow, including patient intake, charge coding, claim scrubbing, submission, explanation of benefits (EOB) posting, and payment reconciliation. We handle each step with precision to minimize delays and denials.

Claims Processing: Our team handles both electronic and paper claim submissions, ensuring timely, accurate, and compliant filing with all payers.

Denial Management & AR Follow-Up: We closely monitor all denials, investigate their root causes, promptly appeal claims, and aggressively follow up on outstanding accounts to accelerate collections and improve cash flow.

Provider Credentialing & Enrollment: Our credentialing experts manage all provider enrollments and re-credentialing tasks, including CAQH profiles, Medicare, Medicaid, and private payer applications. We also handle hospital privileging to ensure your providers are ready to serve patients without administrative delays.

Auditing, Education & EHR Support: We conduct detailed coding and electronic health record (EHR) audits, provide compliance reviews, and offer provider education to maintain high coding accuracy and regulatory readiness.

Who We Serve
We proudly serve a wide range of healthcare organizations including health systems, federally qualified health centers, rural clinics, independent physician practices, dental offices, behavioral health providers, pediatric groups, dermatology practices, and urgent care centers. Whether you are a small outpatient clinic or a large multi-specialty organization, we can scale our services to meet your unique operational needs.

Vision Statement
We envision a healthcare system where providers can devote their full attention to patient care, knowing that their revenue cycle management is being handled with precision, transparency, and care.

Mission Statement
Our mission is to embed trusted financial expertise into your daily operations through comprehensive, customized revenue cycle management. We are dedicated to maximizing revenue, reducing administrative burdens, and enhancing patient satisfaction by delivering seamless, data-driven solutions.

Why Choose Us
Integrated Partnership: We work as an extension of your team, not as an outside vendor.

Tailored Solutions: Our services are custom-built to suit your specific billing, credentialing, auditing, and accounts receivable needs.

Compliance and Quality: Our proactive auditing, provider education, and EHR assessments help reduce errors and ensure regulatory compliance.

Transparent Reporting: We provide clear, actionable dashboards that give you full visibility into revenue performance, denial trends, and financial health.
Industry Experience

Since 2005, ARM RCM has successfully supported hundreds of healthcare providers across the Midwest and beyond. Our team’s expertise spans all areas of revenue cycle management, credentialing, financial oversight, auditing, and operational consulting. By prioritizing accuracy, responsiveness, and transparent communication, we have earned a reputation as a trusted and reliable billing partner in the healthcare community.