Integrity Medical Billing

Who We Are
We are Integrity Medical Billing, a Tucson-based practice management and medical billing firm proudly delivering over 18 years of specialized expertise in medical billing, coding, and revenue cycle management. Founded and co-owned by Michael Evans and Rachel Medeiros-Vega, our company was built on the pillars of integrity, transparency, and personalized service. Unlike large, outsourced operations, we are a local team that becomes an extension of your practice—offering knowledgeable, one-on-one support that adapts to the unique needs of every healthcare provider we serve.

Our staff remains current on evolving policies, including Medicare, Medicaid (AHCCCS), and private payer regulations. We know how overwhelming the administrative side of medicine can be, and we aim to relieve that burden so that providers can focus on what matters most—quality patient care. Every client benefits from the personal attention of a committed and highly trained billing team, dedicated to ensuring claims are processed accurately, efficiently, and in full compliance with payer requirements.

What Services We Offer
Our services are designed to support every stage of the revenue cycle and practice administration process. These include credentialing and contracting with insurance panels, insurance eligibility verification, and cost-share estimates. We assist in CPT and diagnosis coding, offer claims submission and denial management, and conduct diligent follow-up with insurance payers to secure timely reimbursements. We also manage remittance posting, reconciliation, and reporting, as well as digital patient billing, invoicing, and collections.

For practices seeking end-to-end administrative support, we provide virtual front-office guidance, EMR system implementation assistance, and secure off-site data backup. Additionally, we offer customized practice management reports to help providers monitor key performance indicators. Our services extend into telemedicine billing, ensuring modern healthcare delivery methods are financially supported as effectively as traditional ones.

Who We Serve
We serve a broad spectrum of healthcare providers, ranging from solo practitioners to multi-provider clinics. Our client base includes specialists in family practice, OB/GYN, gastroenterology, rheumatology, general surgery, geriatrics, chiropractic care, psychiatry, psychology, nutrition, and licensed therapists. Behavioral health providers, in particular, benefit from our tailored approach and expertise in this complex billing area.

Vision Statement
To be the trusted, transparent partner that empowers healthcare providers across Tucson to thrive financially while focusing on patient care, with zero hidden fees and unwavering integrity.

Mission Statement
We partner hand-in-hand with our clients by providing expert billing support—from credentialing to collections—to ensure maximum reimbursement, minimal denials, and peace of mind. Our mission is reinforced by exceptional customer service and up-to-date industry practices.

Why Choose Us
Our performance-based billing model means we only get paid when you do—our success is directly tied to yours. With a 98% collection rate and strategies to keep aging receivables under 4%, we deliver measurable financial results. Clients have full transparency into their revenue cycle through real-time access to claims, payments, reports, and remittances.

We prioritize personal service and never outsource overseas. Our deep knowledge of payer systems, coding standards, and insurance compliance allows us to act as a fully capable virtual back-office for your practice.

Industry Experience
Our leadership brings nearly two decades of industry experience, resulting in a streamlined, compliance-first approach. Proven success stories include recovering significant underbilled revenue for therapists, cutting denial rates by 40%, and boosting patient collections by 60% for behavioral health clinics. We’ve also helped providers recover lost payments and transition to more secure direct deposit systems—always with the goal of protecting and improving your financial health.