Medical RCM Services

Who We Are
We are Medical RCM Services, a fully remote yet deeply connected revenue cycle management company headquartered in Scottsdale, Arizona. Our team is comprised of over 14 specialists with 25+ years of combined experience. We bring billing in-house for our clients—offering a personal, seamless, and integrated service experience. We pride ourselves on being experts in medical billing, coding, credentialing, patient engagement, denial management, and more. We use industry-standard tools such as TherapyNotes, Availity, Change Healthcare, Waystar, Athenahealth, Practice Fusion, Kareo, eClinicalWorks, AdvancedMD, CentralReach, and NextGen Healthcare—always working within our clients’ existing systems for full transparency and efficiency.

Our mission is built on trust, integrity, and clear communication. We understand that providers need to focus on patient care, not paperwork. That’s why we position ourselves as an extension of your team—whether you're a solo practice, hospital system, or specialty clinic. Our scalable service model adapts to your needs, from practice launches to national expansion.

What Services We Offer
We deliver a comprehensive suite of services designed to maximize revenue and reduce administrative load:

Medical Billing & Coding: Certified coders and billers submit clean claims, ensuring accuracy and optimal reimbursement.

Patient Engagement: We handle eligibility verification, referral management, prior authorizations, billing inquiries, and payment plans via a dedicated patient call center.

Denial Management: Ongoing accounts receivable oversight, denial tracking, appeals support, and root-cause fixes keep denials low.

Contracts & Credentialing: We manage all aspects of payer enrollment, re-enrollment, and contract negotiation to optimize fee schedules.

New Practice Start-Ups: From EMR/PMS system setup and EDI connections to financial policy formation, we support launch-ready practices.

Compliance & Audit Support: We monitor documentation against payer and CMS standards, prepare for audits, and maintain compliance across billing workflows.

AR Reporting & Analysis: Custom dashboards, KPI reporting, and accounts receivable cleanup help our clients maintain financial clarity.

Who We Serve
We support a wide range of healthcare providers—from general practice, internal medicine, OB/GYN, cardiology, dermatology to mental health, ABA, speech therapy, occupational therapy, physical therapy, and inpatient facilities. We serve hospital systems, urgent care, critical care, and behavioral health providers across more than 20 U.S. states. We scale with practices of all sizes, offering tailored RCM strategies whether you’re launching locally or expanding nationwide.

Vision Statement
Our vision is to empower healthcare providers with world-class billing and revenue operations, so they can focus on delivering exceptional patient care while enjoying financial clarity, regulatory compliance, and operational resilience.

Mission Statement
We are committed to delivering accurate, timely, and transparent revenue cycle solutions. Our mission is to increase provider revenue by 15–30%, overturn millions in denied claims, and provide service that feels in-house—blending expertise with personalized support.

Why Choose Us
Certified Expertise & Scale: Our team is trained, certified, and adaptable across multiple specialties, ensuring dependable billing performance.

Flexible Integration: We operate within clients’ existing tech ecosystems, offering virtual but cohesive service.

Patient-Centric Operations: Dedicated patient support lines, payment plans, eligibility checks, and referral management enhance patient experience.

Full-cycle Accountability: From credentialing through claims to analytics, we manage every step with precision and transparency.

Industry Experience
With over 25 years of service, we’ve grown from a regional provider to a national RCM partner. Our portfolio includes over $150 million in overturned denials and a client base spanning multiple medical and therapy specialties. Our track record includes launching new practices, navigating national payers, and maintaining 100% provider satisfaction—underscored by case studies, white papers, and client testimonials.