Medical Recovery Services

Who We Are
We are Medical Recovery Services (MRS), a specialized third-party debt collection and medical billing recovery company serving healthcare providers exclusively. Headquartered in Idaho Falls, Idaho, we are a team of legal and financial professionals with over 30 years of combined experience in collections, medical billing disputes, and healthcare compliance. Our firm is fully bonded, insured, and licensed to operate across various jurisdictions, offering peace of mind and full compliance to every client we serve.

At Medical Recovery Services, we believe in more than just collecting debt—we believe in restoring financial health to medical practices and preserving the dignity of provider-patient relationships. Our team includes attorneys who directly oversee collection activity, provide expert legal counsel, and ensure that every step of the process follows all applicable healthcare regulations. Our services are designed to relieve healthcare providers of the burden of debt recovery while maintaining professionalism, accuracy, and patient respect.

What Services We Offer
Our solutions are comprehensive and focused exclusively on the healthcare industry. We provide attorney-led legal representation for debt recovery cases, ensuring providers receive expert advocacy from the beginning of the collection process through to resolution. We offer secure, dedicated portals for both providers and patients, enabling real-time access to account information, payment updates, and communication tools.

MRS also provides pre-collection training and workflow consulting. We help our clients review their billing processes, optimize intake documentation, and ensure their internal workflows support a high recovery rate. Additionally, we provide structured payment plans and facilitate negotiation and settlement options through our secure patient portal.

Who We Serve
We work exclusively with healthcare providers, including physicians, chiropractors, physical therapists, outpatient clinics, and other allied medical professionals. Our clients rely on us to recover their unpaid medical bills while ensuring patients are treated with respect and compassion. We also serve the patients of these practices by offering secure payment options and legal clarity regarding their obligations.

Vision Statement
Our vision is embedded in our core philosophy: taking businesses from red to black. We envision a healthcare landscape where providers are fully supported with the financial tools and legal backing they need to operate sustainably, free from the distractions and losses associated with unresolved debt.

Mission Statement
Our mission is to deliver trusted, compliant, and highly effective debt recovery solutions for healthcare professionals. We do this by combining advanced technology, legal expertise, and patient-focused practices that resolve outstanding accounts while safeguarding reputations and strengthening provider-patient relationships.

Why Choose Us
What sets Medical Recovery Services apart is our laser focus on healthcare. We don’t handle general consumer or commercial debt. Our attorneys bring decades of legal experience directly applicable to the complex regulations and sensitivities of healthcare billing. Our secure platforms provide unmatched visibility and transparency to both providers and patients. We also go beyond collections by helping providers improve their internal billing practices, resulting in fewer write-offs and more efficient revenue cycles. Our professional, respectful approach ensures that collections never compromise a provider’s reputation.

Industry Experience
With decades of experience in the healthcare collections industry, we have successfully guided clients through complex billing disputes, bankruptcy cases, insurance claim issues, and regulatory compliance challenges. Our legal team handles every account with care, ensuring recovery is pursued with integrity and full legal backing. Since at least 2019, Medical Recovery Services has proven itself as a results-driven partner for practices seeking to resolve old debt and improve their financial operations.