United Medical Solutions

Who We Are
United Medical Solutions (UMS) is a full-service medical billing and revenue cycle management (RCM) company headquartered in Idaho Falls, Idaho. Founded in 1996 by experienced healthcare billing professionals, our company has served as a dependable partner for providers seeking financial clarity and operational efficiency. We operate as an extension of your practice—handling billing, coding, compliance, accounts receivable (AR) recovery, and more.

In 2020, UMS merged with The Business Side, Inc., bringing together two deeply rooted firms with a shared commitment to personalized support and healthcare administration excellence. This merger expanded our ability to serve providers across Idaho, Oregon, Washington, Utah, and neighboring states. With a seasoned team of certified coders, billing professionals, and compliance experts, we focus on streamlining your revenue cycle so your team can focus on patient care.

What Services We Offer
United Medical Solutions delivers a robust suite of services aimed at improving cash flow, reducing claim denials, and enhancing compliance:

Revenue Cycle Management & Claim Processing: We handle all stages from charge entry and claims submission to payment posting, reconciliation, and reporting.

Medical Coding & Documentation Review: Our certified coders ensure precise coding aligned with CPT, ICD-10, HCPCS, and modifier standards—minimizing audit risk and optimizing reimbursements.

Denial Management & Appeals: We proactively identify and resolve denied or underpaid claims, following through with appeals and timely resubmissions.

Accounts Receivable (AR) Recovery: Our team manages daily aging reports, patient statement generation, payment plans, and coordination with collection services to recover outstanding balances.

Credentialing & Provider Enrollment: We facilitate enrollment and contract updates across insurance networks, ensuring your providers remain in-network and compliant.

Compliance & Security: HIPAA-aligned workflows, daily system backups, and comprehensive compliance procedures are integrated into all our operations.

Custom Reporting & Analytics: Clients receive monthly and ad-hoc reports offering visibility into financial performance, aging accounts, denial trends, and collections.

Value-Added Consulting: We provide support for eligibility verification, staff training, fee schedule analysis, scheduling workflows, and even basic bookkeeping services as needed.

Who We Serve
UMS works with a wide variety of healthcare providers. Our client base includes solo practitioners, group practices, outpatient clinics, ambulatory surgical centers (ASCs), hospitals, and specialty providers in fields such as anesthesia, radiology, OB/GYN, family medicine, orthopedics, laboratory diagnostics, and ambulance services. Our tailored solutions are built to meet the specific billing and compliance needs of each practice type.

Vision Statement
We envision becoming the most trusted extension of healthcare practice teams—offering revenue cycle services, regulatory guidance, and financial intelligence that enable providers to deliver superior patient care.

Mission Statement
Our mission is to enhance provider revenue and streamline operational efficiency through accurate, compliant, and responsive revenue cycle management solutions. We strive to relieve practices of administrative burden and contribute to their long-term financial health.

Why Choose Us
Integrated Team Approach: We embed into your practice’s workflow and treat your success as our own.

Certified and Experienced Staff: Our team of certified coders and compliance specialists ensures accuracy, timeliness, and adherence to industry standards.

Flexible Pricing: We offer percentage-based billing, aligning our success with your reimbursements—no hidden fees or rigid contracts.

Data Transparency: Detailed, custom reporting provides full visibility into your revenue cycle performance.

Client Satisfaction: Testimonials reflect improved financial outcomes, streamlined operations, and dependable support.

Industry Experience
Founded over 25 years ago, United Medical Solutions has a proven track record in medical billing and practice management. With experience in various specialties and healthcare settings, we bring knowledge, structure, and results to every client partnership. Our deep focus on compliance, security, and tailored solutions positions us as a top choice for providers across the western United States.