Professional Management

Who We Are
We are Professional Management, Inc. (PMI), a physician-owned and operated medical billing and revenue cycle management company based in Cedar Falls, Iowa. Since 1991, our mission has been to improve the financial health and operational efficiency of medical practices. Our team brings a wealth of industry experience and insight in medical billing, coding, payer contract negotiation, and practice management, enabling us to deliver results for both small clinics and large healthcare groups. Our physician-led structure sets us apart—we understand firsthand the challenges providers face, and we respond with solutions grounded in real-world clinical and administrative experience. At PMI, we don’t just process claims—we become strategic partners in your practice’s success.

What Services We Offer
PMI offers a comprehensive suite of revenue cycle solutions tailored to meet the unique needs of medical providers. Our services include:

Medical Billing & Coding: We manage the full billing cycle, from charge entry to claims submission and payment posting. Our coders are proficient in CPT, ICD-10, and HCPCS coding, ensuring accurate, compliant documentation that minimizes denials and accelerates reimbursement.

Claims Processing & Denial Management: We handle claims promptly and efficiently. When denials occur, our team investigates root causes, develops appeals, and resubmits claims to maximize recoveries and reduce delays.

Revenue Cycle Management: Beyond day-to-day billing, we optimize the entire revenue cycle. Our integrated processes improve workflow efficiency, ensure clean claims submission, and reduce aging accounts receivable.

Clinical-Focused Consulting: Our consulting services go beyond billing. We provide strategic insights into managed care contracts, payer negotiations, and system integration—helping practices align financial and clinical goals.

Who We Serve
We work with a wide range of healthcare providers throughout Iowa and neighboring states. Our client base includes physician-owned practices, ambulatory surgery centers, specialty groups, community clinics, and hospitals. Whether you’re a solo provider or a large, multi-specialty group, our flexible service model adapts to your needs. We serve both rural and urban clients and pride ourselves on offering big-firm capabilities with small-firm personalization.

Vision Statement
To set the standard for personalized, physician-led revenue cycle solutions that empower medical practices to thrive.

Mission Statement
To integrate experienced leadership, proven systems, and long-term strategic partnerships in order to improve financial outcomes and operational stability for medical providers.

Why Choose Us
Physician Ownership with Deep Expertise: Our leadership team, including founders with over 50 and 40 years of experience respectively, ensures every solution is backed by decades of industry knowledge.
Stability and Trust: Operating since 1991, we have built long-standing relationships with clients who value our consistency, reliability, and measurable results.
Regional Strength with National Standards: Based in Cedar Falls, we serve providers across the region while maintaining the high standards and best practices expected from national firms.
Proven Results: Our case studies demonstrate significant improvements in revenue performance, denial reduction, and operational efficiency.

Industry Experience
With over 60 years of combined leadership experience and more than three decades of continuous operation, PMI has earned its reputation as a trusted partner to the healthcare community. Our team includes Certified Healthcare Billing Management Executives and professional coders with deep expertise in practice workflow, payer policy, and claims management. We have helped a wide variety of practices improve collections, streamline operations, and build sustainable growth models. Through hands-on service, technical support, and proactive consulting, we consistently deliver results that empower providers to focus on what they do best—delivering high-quality patient care.