Rehab Management Services

Who We Are
We are Rehab Management Services (RMS), based in Cedar Rapids, Iowa, delivering outstanding medical billing support to rehabilitative therapy practices across the U.S. Since our founding in 1997, we’ve grown from a local billing office into a trusted national partner for physical, occupational, and speech therapy providers. Under the direction of General Manager and CPA James C. Hall, our team leverages deep clinical billing expertise to simplify and optimize the revenue cycle. Our philosophy centers on combining industry knowledge, personal service, and relentless attention to detail—even as we expand our reach across the country.

Our leadership’s roots in Medicare auditing, chain therapy internal audits, and lobby-level policy engagement empower us to serve as guardians of reimbursement accuracy. We’ve helped clients navigate complex payer policies and regulatory changes since before many providers faced digital billing challenges. Our longevity and stability reflect not just adaptability but a meticulous commitment to client success.

What services we offer
We offer a full suite of revenue cycle services tailored to rehabilitative therapy:

Medical Billing & Claims Processing: End-to-end submission, scrubbing, post-payment reconciliation, and payer follow-up.

Denial Management & AR Oversight: Daily review of denials and aging claims; corrective resubmission and AR tracking.

Credentialing & Contract Support: Guidance with payer updates, contract negotiations, and provider enrollment.

Custom Reporting & Analytics: Monthly dashboards with claim volume trends, payer performance, aging reports, and cash flow metrics.

Training & Consultation: Personal coaching on billing workflows and training for staff who support revenue operations.

Free Tools & Educational Content: Online resources, publications, award recognitions, and videos to support therapists’ billing education.

Advocacy & Compliance Support: Our leadership has engaged in policy advocacy through PPS and APTA committees, enhancing compliance and industry awareness.

Who We Serve
We serve physical, occupational, and speech therapists in private practice as well as rehab agencies throughout the United States. Our clients range from new solo practices to established multi-site clinics. We also support specialized therapy centers, such as wound care therapy, that demand both clinical insight and billing proficiency. Our focus is on empowering therapy professionals and their teams to operate without the burden of billing stress.

Vision Statement
We envision a healthcare environment where therapy providers focus fully on patient outcomes, trusting their billing and reimbursement operations are accurate, timely, and compliant.

Mission Statement
Our mission is to offer full-cycle, expert medical billing and consulting services grounded in accuracy, education, and integrity—helping therapy providers optimize financial health while delivering excellent patient care.

Why Choose Us
25+ Years of Expertise: Our long tenure in rehabilitative billing offers unmatched depth in claim strategy, payer relations, and workflow optimization.

Therapy Billing Specialists: We focus exclusively on therapy services, ensuring nuanced understanding of PTA, re-evals, modifiers, and unique billing codes.

Skilled Leadership: CPA and founder James Hall brings audit-level rigor and Congressional-payer advocacy experience to every client.

Consistent Quality & Transparency: Clients receive clean claims, reliable follow-up, and monthly reports that simplify financial oversight.

Client Praise: Multiple therapists have commended our reliability, fast turnaround, and positive impact on their cash flow and operations.

Industry Experience
RMS was established in 1997 and has built longstanding relationships with therapy providers nationwide. Our success is reflected in decades-long client partnerships—including over twelve years with specific clinics—and feedback praising our ability to resolve payer issues at the federal level. Our leadership’s roles within industry groups have driven meaningful billing reforms, such as improvements in therapy coverage regulations.