VOCIS Medical Billing Solutions

Who We Are
VOCIS Medical Billing Solutions, operating as VOCIS LLC, is a Louisville-based practice-management and revenue-cycle firm with more than twenty years of combined experience in healthcare and information technology. From our Kentucky headquarters we support over two hundred medical practices worldwide, delivering the expertise of certified billers, coders, transcriptionists, virtual staff, and digital marketers. Our core purpose is to shoulder the day-to-day administrative workload—billing, documentation, staffing, and growth initiatives—so that providers can focus on delivering exceptional patient care. Consistent client retention and a reputation for cost-effective, technology-driven results have fueled our steady expansion and positioned VOCIS as a holistic partner for forward-thinking healthcare organizations.

What Services We Offer
• Medical Billing & Revenue Cycle Management – Complete charge entry, claims submission, follow-up, payment posting, denial resolution, and detailed accounts-receivable analytics.
• Medical Coding – Certified CPT and ICD-10 coding for hospitals, clinics, and specialty groups, reinforced by periodic audits and backlog-reduction projects.
• Virtual Medical Staff – Remote medical scribes, virtual assistants, and EEG technicians who blend seamlessly into in-office workflows, lowering overhead without sacrificing quality.
• Transcription Services – Accurate, secure transcription performed by trained staff to maintain compliant clinical records.
• AR Analytics – Real-time dashboards that track aging, denial trends, reimbursement velocity, and other key performance indicators.
• Provider Enrollment & Credentialing – Comprehensive payer onboarding, CAQH profile management, primary-source verification, privileging, and contract negotiations.
• Medical Marketing & Web Solutions – Website design, search-engine optimization, social-media management, and reputation-building strategies tuned to healthcare audiences.
• BrightStar Care Services – Supplementary care-support options that extend beyond conventional billing to meet broader practice needs.

Who We Serve
VOCIS partners with hospitals, ambulatory surgery centers, group and solo practices, and branch-based providers across the United States, with a strong presence in Louisville, New York City, and New Jersey. Internationally, our support model scales to more than 150–250 practices, blending U.S. oversight for compliance with offshore teams for cost efficiency. Clients range from small clinics seeking reliable billing to multi-location groups requiring full back-office and marketing integration.

Vision Statement
To comprehensively empower medical practices with administrative and clinical support, allowing providers to concentrate on delivering high-quality patient care free from operational distraction.

Mission Statement
To provide cost-effective, high-performance solutions in revenue cycle, coding, transcription, virtual staffing, and digital marketing that drive financial improvement and operational efficiency for healthcare organizations.

Why Choose Us
• Dual-Sector Expertise – Leadership combines clinical insight with IT acumen, creating solutions that are both compliant and technologically advanced.
• End-to-End Support – Our services cover billing, staffing, documentation, credentialing, and growth, eliminating the need for multiple vendors.
• Scalable Flexibility – Domestic and offshore teams adjust size, schedule, and toolsets to mirror each client’s evolving demands.
• Quality Assurance – Accreditation, strict compliance protocols, and long-standing client relationships underscore our commitment to excellence.
• Performance Transparency – Data-driven reports highlight decreased days in AR, reduced denials, improved productivity, and measurable cost savings.

Industry Experience
Since its launch around the year 2000, VOCIS LLC has progressed from a boutique practice-management outfit to a global provider supporting more than two hundred fifty clients. Our blend of certified coders, experienced transcriptionists, virtual clinicians, and seasoned IT specialists enables us to manage everything from chart preparation and payer processing to online brand development. Continued innovation has expanded our offerings into virtual EEG monitoring and specialized marketing, giving clients a competitive advantage in an increasingly digital healthcare marketplace. Through compliance, technology, and human expertise, VOCIS delivers integrated solutions that strengthen financial outcomes and sustain long-term practice growth.