Complete Billing Services

Who We Are
We are Complete Billing Services (CBS), headquartered in Greenwood, Indiana, serving as a seamless extension of healthcare administrative teams across the U.S. Our mission is to transform revenue cycle operations through advanced billing technologies and billing expertise. Our certified billing professionals, patient advocates, and collections specialists collaborate to provide customized billing programs that fit each organization’s unique patient demographics and volume.

At our core, we prioritize personalized service and transparent communication. From ambulatory clinics to hospital-affiliated departments, we integrate tightly with each office to ensure insurance claims are submitted accurately, denials are minimized, and revenue is maximized. With decades of collective experience, CBS is committed to improving both financial performance and the patient experience.

What services we offer
Our comprehensive service portfolio covers every stage of the billing process, including:

Claims Processing & Insurance Billing: We take charge of claim submission, insurance follow-up, payment posting, and complete account reconciliation to ensure accurate reimbursement.

Denial Management: Our team understands payer protocols and appeals denials diligently, achieving high first-pass claim rates.

Accident Claims & Workers’ Compensation: We handle complex accident and workers’ comp billing, including liens, legal negotiation, and carrier coordination.

Early-Out Patient Collections: Before balances enter long-term collections, our patient advocates employ a compassionate, compliant approach with payment plan offerings.

A/R Clean-Up & Legacy Receivables: We remediate old or problem receivables and re-integrate data into ongoing systems for timely resolution.

Patient Advocacy & Support: Our team serves as an advocate—resolving patient concerns, insurance questions, and strengthening the service experience.

Custom Reporting & Analytics: Clients access detailed dashboards, including monthly statements, deposit summaries, and run reports—available 24/7.

Who We Serve
CBS works with a wide range of providers, such as ambulatory clinics, medical groups, outpatient departments, and other patient service entities. Our services are tailored to organizations that value professionalism, data-driven transparency, and an empathetic approach to patient billing. Whether you're a small practice or part of a multi-facility system, we customize our billing programs to match your structure and objectives.

Vision Statement
We envision billing not just as administrative work, but as a strategic competitive advantage. Our goal is to support organizations with seamless billing practices that enhance cash flow while preserving both trust and patient relationships.

Mission Statement
Our mission is to deliver precise, compassionate billing through cutting-edge processes and advocacy—empowering organizations to focus on care while ensuring revenue performance.

Why Choose Us
Integrated Office Extension: We serve as part of your team—handling billing tasks so you don't have to.

Advanced Expertise & Technology: We combine staff knowledge with automation and analytics for optimal claim outcomes.

Specialized Billing Solutions: We excel in accident, workers’ comp, and early-out patient collections with compliant practices.

Patient-Centric Collections: Our “soft” and respectful collections approach ensures ongoing trust and goodwill.

Transparency & Reporting: Real-time dashboards and documentation support audit readiness and financial oversight.

Tailored Programs: We customize processes to match your workload, payer mix, and organizational scale.

Industry Experience
Since establishing our Greenwood office, CBS has partnered with numerous healthcare practices to elevate billing performance. Our staff, backed by decades of collective billing expertise, manages tailored workflows, resolves complex receivables, and preserves patient trust. With a robust Facebook presence and ongoing partnerships, our reputation is built on responsiveness, precision, and client-focused service excellence.