Med-Bill

Who We Are
We are Med‑Bill Corporation, a dedicated and specialized billing partner for EMS, fire departments, ambulance services, and hospitals. Established in 1996 and headquartered in Indianapolis, Indiana, our organization brings over 60 years of combined experience in emergency medical services billing and compliance. Our sole purpose is to simplify complex billing challenges so that our clients can stay focused on delivering critical, life-saving care. Every member of our highly trained and certified staff—from compliance officers to coding specialists—is committed to delivering excellence and integrity in every aspect of our work.

At Med-Bill, we understand the fast-paced demands of emergency medical response. That’s why our operational model is built around responsiveness, regulatory compliance, and results. Our client relationships are rooted in trust, transparency, and proven outcomes.

What Services We Offer
We offer a comprehensive suite of EMS billing and compliance services designed to enhance financial performance while meeting strict regulatory standards:

Claims Processing: Our team expertly handles claim submission, status tracking, payment posting, and account reconciliation.

Denial Management: We aggressively work denied claims with a “no stone unturned” approach, achieving a 97% clean claim submission rate.

A/R Management & Collections: Our internal collections team operates under a soft, FDCPA-compliant approach—offering payment plans, phone-based payments, and hardship arrangements for patient satisfaction.

EMS Compliance: We staff certified ambulance officers and NAAC-accredited professionals to maintain strict compliance with HIPAA, Medicare, Medicaid, FDCPA, and other state and federal regulations.

Custom Reporting & Analytics: Our clients have 24/7 access to detailed monthly statements, deposit summaries, run reports, and custom dashboards via a secure online portal.

Patient Billing Support: We manage patient inquiries directly, addressing billing, insurance, and attorney-related concerns with clarity and professionalism.

Medical Records & Run-Report Fulfillment: We process records requests in full compliance with HIPAA and ensure timely fulfillment for law firms, patients, and third-party requestors.

Operational Compliance Advocacy: We participate in EMS industry committees and have played a direct role in policy reversals like the FSSA down-coding decision.

Who We Serve
Our focus is on EMS agencies, ambulance companies, fire departments, and hospitals—whether rural, suburban, or urban. From single-station departments to large EMS systems, we offer scalable solutions that adapt to the complexity and volume of our clients' operations. We also support legal and insurance professionals involved in medical billing disputes or settlements.

Vision Statement
We envision a future where billing is not a burden, but a strategic asset—empowering EMS providers to thrive financially, comply confidently, and focus wholly on life-saving care.

Mission Statement
Our mission is to deliver expert-level EMS billing, collections, and compliance services paired with transparent reporting and responsive patient support—enabling providers to focus on their mission of saving lives.

Why Choose Us
EMS Billing Expertise: With over 250,000 EMS claims processed annually, we bring unmatched domain expertise.

Certified Staff: 85% of our team holds NAAC certifications, including CACs, CADS, CACO, and CAPO credentials.

Transparency: We offer real-time access to reports, full audit trails, and detailed documentation.

Patient-First Collections: Our respectful, flexible collections approach promotes patient trust while ensuring reimbursement.

Policy Advocacy: We actively engage with EMS regulatory authorities, contributing to favorable policy changes and industry improvements.

Industry Experience
Since 1996, Med-Bill has proudly supported EMS agencies across Indiana, Ohio, and Florida. Our work extends beyond billing—we have shaped regulatory outcomes and empowered EMS departments through educational support and operational insight. Our reputation for professionalism and results has earned praise from EMS directors and fire chiefs who view us not just as a vendor, but as a strategic extension of their teams.