Expert Medical Billing

Who We Are
We are Expert Medical Billing (EMB), a boutique revenue cycle management firm founded by Dr. Tarek Shahbandar—who brought two decades of clinical and practice experience into the heart of our service. Based in Indianapolis, Indiana, our origin story is rooted in firsthand challenges: Dr. Shahbandar struggled with inefficient, costly in-house billing while running his own pain management clinic. Motivated by this experience, he and Jacqui Graveline-Bork designed EMB to deliver end-to-end, expert billing tailored to providers who want both precision and support.

Our leadership team comprises seasoned physicians, nurses, coders, and billing specialists. This cross-functional expertise gives us unparalleled insight into both clinical workflows and revenue optimization. We treat your practice as though it were our own, ensuring every claim is coded, submitted, and resolved with optimal care and accuracy.

What services we offer
EMB offers a comprehensive suite of services focused on maximizing claim efficiency and revenue recapture:

Medical Billing & Claims Processing: We manage charge entry, claim submission, payment posting, and proactive denial resolution.

Medical Coding: Our team ensures precise ICD-10 and CPT coding to support claim integrity and reimbursement.

A/R Recovery & Patient Payments: We reduce A/R aging and assist with patient billing follow-through.

End-to-End Audits: Our audits identify coding errors, streamline workflows, and elevate claim accuracy.

Customized RCM Strategies: We tailor revenue processes to your practice structure—reducing costs and improving collection metrics.

Free Consultations & Audits: We offer an initial audit and consultation to identify performance gaps and recommend improvements—all at no cost.

Telehealth & Specialty Billing Expertise: We support telemedicine billing, radiology practices, and other specialty workflows with tailored coding and claims processes.

Compliance & Insurance Oversight: Ensuring adherence to the latest payer guidelines and regulatory practices to safeguard your revenue stream.

Who We Serve
We specialize in serving small to mid‑size medical practices across various specialties—especially podiatry, pain management, radiology, mental health, and integrative medicine. Whether you are a solo provider or a multi‑provider clinic, EMB offers scale without compromising personalized service. We focus on practices seeking to eliminate billing inefficiency and improve cash flow without adding internal staff.

Vision Statement
We envision a future where billing is no longer burdensome—a strategic partner in practice growth. Our commitment is to transform billing into clean, reliable revenue streams that enhance your operational success.

Mission Statement
Our mission is to empower healthcare providers with attentive, data-driven revenue cycle services that align with clinical excellence and patient experience. We strive to remove billing headaches so that care comes first.

Why Choose Us
Clinician-Led Advantage: With a physician-founder and clinical experts, EMB understands your workflows and challenges.

Specialized Experience: High claim accuracy (98%), reduced denials, and tailored solutions for specialty and telehealth practices.

Personalized Attention: Each client enjoys a dedicated RCM strategy and ongoing audit-based oversight.

Transparent & Predictable: Complimentary audits, clear pricing models, and no hidden setup fees.

Patient-Centric Focus: Proven models for A/R recovery and payment cycles that respect both practice and patient.

Proactive Compliance: We continually update codes, regulations, and payer rules to keep you audit-ready.

Industry Experience
Having grown from a physician’s successful clinic to a national RCM firm, EMB now serves practices across radiology, behavioral health, and integrative medicine. Our leadership—supported by executives like Jacqui Graveline-Bork—has delivered measurable improvements: reduced AR days, higher monthly cash flow, and lower denial rates, supported by client testimonials citing painless transitions and revenue growth. With ongoing engagement on LinkedIn, we share insights and updates that elevate the entire provider community.