Professional Medical Billing

Who We Are
We are Professional Medical Billing (PMB), a seasoned medical reimbursement management company founded in 1992 and based in Fort Wayne, Indiana. For over three decades, we have partnered with independent fee‑for‑service physician groups and healthcare providers to improve financial outcomes. Our team brings depth in coding, billing, credentialing, training, and analytics—ensuring revenue flow is optimized while administrative burdens are minimized.

Our mission, rooted in transparency, integrity, and performance, positions us as a trusted ally for practices looking to improve cash flow. Members of our expert staff include credentialed coders, billing specialists, and training professionals who collaborate to tailor billing solutions that meet the unique needs of each client.

What services we offer
We offer a full suite of revenue cycle and billing services designed to maximize reimbursement and streamline operations:

Revenue Cycle Management & Medical Billing: In-depth claim submission, status tracking, payment posting, denial management, and clean-up to ensure cash flow.

Medical Coding: Accurate ICD-10 and CPT coding certified for multiple specialties, improving compliance and claim accuracy.

Credentialing & Provider Enrollment: We facilitate onboarding to payer networks for quicker reimbursements.

Denial Management & A/R Management: Proactive follow-up on denials and outstanding receivables to reduce aged accounts.

Patient Collections & Helpdesk: We manage patient billing inquiries and collections to improve satisfaction and payment rates.

Custom Analytics & Reporting: Performance dashboards deliver real-time insights into A/R performance, denial rates, and collection metrics.

Contact Center & Patient Scheduling: We provide patient-facing support to coordinate appointments and billing education.

Specialty/ASC Billing: Services tailored to the needs of ambulatory surgical centers and specialty practices.

Prior Authorization & Eligibility Verification: We support prior auth processes and eligibility checks to prevent denials.

Our technology-driven workflows boast strong performance indicators—first-pass resolution rates of 99%, denial rates between 5–10%, average revenue cycle turnaround in 25 days, and a 30% revenue increase for clients.

Who We Serve
We serve independent physician groups, ambulatory surgical centers, specialty clinics, and fee‑for‑service practices. While based in Fort Wayne, Indiana, our services reach practices across the U.S. We meet the needs of various specialties, including primary care, surgical subspecialties, and outpatient centers.

Vision Statement
We envision transforming medical billing from a back-office task into a strategic revenue driver. Empowering providers through transparency, technology, and expert support remains our ultimate goal.

Mission Statement
Our mission is to maximize practice revenue and operational efficiency through precise billing, prompt follow-up, and proactive data insights—so providers can focus fully on patient care.

Why Choose Us
Decades of Experience: Over 30 years in medical billing and credentialing.

Proprietary Workflow Systems: Real-time analytics and streamlined claim processing enhance performance.

Exceptional Metrics: High first-pass resolution, rapid cycle times, and significant revenue gains.

Patient-Centric Support: Billing helpdesk and scheduling support improve the patient experience.

Custom Solutions: Specialty and ASC-focused billing meet the industry's specific needs.

Transparent Partnership: Clear reporting, visible results, and no hidden fees foster trust and accountability.

Industry Experience
Since 1992, PMB has served hundreds of physician practices across specialties and service lines. As a national leader in billing and coding, we’ve built case studies demonstrating substantial revenue growth—up to a 30% increase—and streamlined operations for client practices. Our ongoing investment in staff training, analytics, and workflow optimization has earned consistent client retention and positive feedback through our social media presence.