HighPoint Medical

Who We Are
We are HighPoint Medical, Inc., a dedicated healthcare revenue cycle management and practice support company located in Coeur d’Alene, Idaho. At HighPoint, we are more than just a medical billing service—we act as a true extension of our clients’ teams. We understand that today’s healthcare providers face increasing administrative burdens and shrinking reimbursements. That’s why we have built our services around high-performance support, combining reliable medical billing, real-time reporting, and robust IT infrastructure to create a comprehensive solution.

Our goal is to help practices remain financially sound and operationally efficient while preserving their individual character. We recognize that no two practices are alike. Our scalable technology solutions are tailored to meet the unique needs of each client, from solo practitioners to multi-site specialty clinics. With responsive customer service, our team delivers expert guidance with the attentiveness of an in-house billing and IT team.

What Services We Offer
At HighPoint Medical, our services are designed to optimize every aspect of a practice’s revenue cycle. We offer comprehensive medical billing and claims processing, handling the entire cycle from intake through payer reconciliation. Our team ensures all claims are submitted accurately and followed through to resolution, helping reduce denials and speed up reimbursements.

Denial management and appeals are a major part of our services. We monitor claims throughout their lifecycle and work diligently to identify issues and resolve them quickly. By proactively managing denials, we increase payment rates and reduce the frustration that often accompanies insurance processes.

Our revenue cycle management services are complemented by detailed practice management reporting. Each client receives monthly reports including A/R aging, CPT code production, financial class breakdowns, and trends over time. These insights help clients make informed decisions and spot inefficiencies early.

We also provide 24/7 IT support and hosting services through partnerships with leading providers. This includes secure data hosting, encrypted backups, and business continuity planning. Our infrastructure ensures practices have reliable access to their data and critical systems—even during emergencies or outages.

Who We Serve
Our clients are healthcare providers looking for expert billing services backed by technology and human connection. From independent physicians to larger, multi-specialty practices, we support organizations that value transparency, accuracy, and long-term partnership. Many of our clients consider us a critical part of their operations—not just a vendor, but a trusted advisor.

Vision Statement
Our vision is to help every healthcare provider deliver high-quality patient care without the stress and setbacks of billing or IT concerns. We aim to make administrative efficiency and financial clarity accessible to all practices, regardless of size.

Mission Statement
Our mission is to empower medical practices with full-service revenue cycle management, insightful data analytics, and resilient IT infrastructure. We integrate best-in-class tools with hands-on support, enabling clients to grow confidently and operate smoothly.

Why Choose Us
We blend technical excellence with a people-first mindset. Our clients benefit from personalized service, detailed financial reporting, and real-time support. Our partnerships with leading IT firms provide 24/7 uptime protection, while our billing team ensures claims are paid accurately and promptly. We don’t offer cookie-cutter solutions—each engagement is designed around your practice’s unique needs.

Industry Experience
With over a decade of experience in the medical billing and healthcare IT industries, HighPoint Medical has a proven track record of improving financial performance and operational efficiency. Our team has built long-term relationships with clients and vendors alike, and our reputation is rooted in reliability, transparency, and deep industry expertise.