May’s Medical Billing & Practice Management

Who We Are
We are May’s Medical Billing & Practice Management, a U.S.-based professional billing firm headquartered in Crawfordsville, Indiana. Focused on supporting small and individual medical and dental practices, we bring a human touch to billing backed by operational rigor. Our core belief is that billing is not merely a backend function—it’s integral to practice success and patient satisfaction.

Through direct, personal service without automated systems, we ensure you speak with real people who are fully engaged with your practice. We pride ourselves on responsiveness, transparency, and shared financial accountability, exemplified through free consultations, tailored savings reports, and membership-focused service.

Our commitment is grounded in building trust-based relationships. We understand that every provider is unique, and so are their billing needs. That’s why our services are flexible, responsive, and structured around your specific operational requirements. Whether you're running a busy dental office or a solo medical practice, our team integrates seamlessly into your operations.

What Services We Offer
Our offerings are comprehensive and tailored to optimize practice revenue:

Medical & Dental Billing: End-to-end claims processing for primary, secondary, and tertiary carriers. We track, post, and reconcile payments while issuing patient statements when necessary.

Denial Management & Collections: We handle re-submissions, appeals, and create custom collection workflows designed to recover revenue quickly and efficiently.

AR Management: We remediate legacy accounts, issue timely patient statements, and conduct ongoing financial reviews to keep your accounts receivable healthy.

EFT & Electronic Fund Services: We offer secure electronic transfer of payments to reduce administrative burden and processing time.

Document Management & Digital Archiving: All records are scanned and archived securely, ensuring efficient retrieval and storage.

Remote Data Backup & Recovery Services: With nightly off-site backups, we provide data security and business continuity.

Credentialing Support: We assist with provider onboarding, insurance credentialing, and license maintenance.

Well-Care Services: Preventive workflow services help maintain continuity in patient care and practice productivity.

HIPAA Compliance Consulting: Our team provides training, documentation support, and contingency planning to meet all HIPAA requirements.

Who We Serve
We serve small to mid-size medical and dental practices across Indiana and surrounding regions. Our clients range from solo practitioners to small group offices that prefer personalized service over high-volume automation. Our ideal partners value human communication, transparency, and operational efficiency with hands-on support.

Vision Statement
We envision a world where billing empowers practices by simplifying financial workflows, reducing overhead, and eliminating uncertainty—allowing providers to concentrate entirely on delivering exceptional patient care.

Mission Statement
Our mission is to deliver reliable, responsive, and ethical billing services that optimize revenue, improve operational efficiency, and support peace of mind through direct communication and unwavering accountability.

Why Choose Us
Personal Connection: You’ll always speak directly with experienced billing professionals—no automated call trees.

Complete Billing Suite: From claims submission to collections, we manage the entire cycle.

Proactive Revenue Oversight: Our free CPT and cost analysis reports offer invaluable insights.

Advanced Software Access: We include MedOffice billing and scheduling software with service.

Security & Compliance: Our secure backups and HIPAA training protect your data and patients.

Industry Experience
While the company’s founding year isn’t published, our reputation is built on long-term client relationships and sustained service quality. Our small but dedicated team of 2–10 employees maintains an active presence in the community and online, supported by nearly 500 LinkedIn followers. We continue to grow by providing personalized, trusted service that empowers providers to succeed financially and operationally.